Hi Theodore,
There are situations where some templates just dont work with our product. most do and when we find ones that don't it is normally a matter of the template provider giving you a fix for it.
Basically if who ever writes the css, us, the template guys or css for another component and they end a lot of lines with !important in plain English they are saying no matter what you do, my style will always work and yours won't. If you need to override the style and you also put !important at the end of your line then what ever loads last will win the battle.
so lets say there is this line in the css of the site templates main style sheet
.hero-area-wrapper .btn {
background-color: #006DCC !important;
}
then in jomsocials template.css we have this
.hero-area-wrapper .btn {
background-color: #006DCC ;
}
because there is no !important then the templates style will show. The way around this is to make the style load last and this is why template providers allow the use of override files because they load last and that is the styles that show
So if you get the exact same style loading in different spots then you can get some crazy results.
If you want to update the site and ftp details (they don't work for me) then i am happy to login and have a look. But like Albertus has explained the time it takes me to go though the template that isn't ours find the conflict and fix it. The template writer could probably fix the fault in seconds because they wrote it and know where to look.
as i mentioned before some templates just don't work with our product, i'm not saying this is one of them but we do see certain templates that cause conflicts everywhere. This does not not mean it is bad template it just means it conflicts with our product.
I can see exactly what you mean about getting bounced back and forward between us and the template guys so if you decide to post in their support please add the link to this post, id be very happy if every template ever made worked perfectly with Jomsocial and if we can help make this template one of them then ask the guys to contact me
Let me know how you get on
