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Change domain support

9 years 1 month ago
Licenses:
JomSocial Active AdAgency Expired

ISSUE SUMMARY:
Hi, i would like to ask if it's possible to change my support domain for this software from artistecast.com to castingpub.com. Note that up to now i've only use this software to test it's fonctionnality, but i've never made a commercial use of it
Regards

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 1 month ago
Licenses:

Hi.

Does your request apply to all your product or only AdAgency?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
Licenses:
JomSocial Active AdAgency Expired

All products please

9 years 4 weeks ago
Licenses:
JomSocial Active AdAgency Expired

?

9 years 4 weeks ago
Licenses:

Hi.

Done, now your supported domain is: castingpub.com
I'm sorry for delay - it seems that you didn't changed thread status to "Pending Support" so it wasn't visible on my TODO list.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Al-Starzz
Moderators: Piotr Garasiński
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