Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Notice

The forum is in read only mode.

Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

supported domain change

8 years 10 months ago
Licenses:
JomSocial Active

hi guys
can you change my domain from [guidetogay.com] to [poprepublic.tv] please.
thanks

8 years 10 months ago
Licenses:

Hi, Robert.

Thank you for contacting us.
I remind you that you hold JomSocial Developer license so we could support up to 5 domains.
Currently you provided only two so you have still 3 supported domains left.
Are you sure you want to replace one domain to another or we should add your 3rd domain to supported list?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
Licenses:
JomSocial Active

hi there - yeah o thought that was the case, but to add the additional domains on a ticket - it wont allow me to pick those other sites, enter login details etc.
if possible can you add in addition to GTG:

www.poprepublic.tv
www.theatrecircles.com
www.australiansenior.com

8 years 10 months ago
Licenses:

Hi, Robert.

I added them to user notes on forum.
If you need support for certain site just mention this in your initial post and add credentials to "Miscellaneous" box

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved