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chnage my domain

8 years 5 months ago
  • rebecca's Avatar
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  • rebecca
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please change my support domain from Americanmedicalstaffing to Grandmacare.com and assist us with jomsocial Facebook connect. it requires us Insert your two-factor authentication key but its not possible to do by my develppers in india. please do it.

8 years 5 months ago
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Hi, Rebecca.

Thank you for contacting us.
Done, now your supported domain is: grandmacare.com
Let me know if there's anything else I can do for you. I'm happy to help.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
  • rebecca's Avatar
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  • rebecca
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Hi Michal
as you said you have added grandmacare.com/ in jomsoical. but error alert (Insert your two-factor authentication key) is still showing. please suggest me what we can do for this. i want to do signing with face book on my joomla site on urgent basis.

Please check ( grandmacare.com/healthcare-socialight ) for error alert.

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8 years 5 months ago
Licenses:

HI, Rbecca.

Supported domain has no relation with your issue.
Did you followed this tutorial that explains how to add FB connection?
documentation.jomsocial.com/wiki/Setting_up_Facebook_Connect

You enabled two-factor authentication in your Joomla! - just disable it. You'll fint it in plugins (you enabled one of additional authentication plugins).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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