Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Notice

The forum is in read only mode.

Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

chnage my domain

8 years 6 months ago
  • rebecca's Avatar
    Topic Author
  • rebecca
  • Offline
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 0
Licenses:
JomSocial Active

please change my support domain from Americanmedicalstaffing to Grandmacare.com and assist us with jomsocial Facebook connect. it requires us Insert your two-factor authentication key but its not possible to do by my develppers in india. please do it.

8 years 6 months ago
Licenses:

Hi, Rebecca.

Thank you for contacting us.
Done, now your supported domain is: grandmacare.com
Let me know if there's anything else I can do for you. I'm happy to help.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 6 months ago
  • rebecca's Avatar
    Topic Author
  • rebecca
  • Offline
  • Fresh Boarder
  • Posts: 8
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Michal
as you said you have added grandmacare.com/ in jomsoical. but error alert (Insert your two-factor authentication key) is still showing. please suggest me what we can do for this. i want to do signing with face book on my joomla site on urgent basis.

Please check ( grandmacare.com/healthcare-socialight ) for error alert.

Attachments:
8 years 6 months ago
Licenses:

HI, Rbecca.

Supported domain has no relation with your issue.
Did you followed this tutorial that explains how to add FB connection?
documentation.jomsocial.com/wiki/Setting_up_Facebook_Connect

You enabled two-factor authentication in your Joomla! - just disable it. You'll fint it in plugins (you enabled one of additional authentication plugins).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved