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The wrong card was charged

8 years 5 months ago
  • Edward's Avatar
    Topic Author
  • Edward
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  • Posts: 4
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Licenses:
JomSocial Active

I went to renew and the charge went on my credit card not my clients....somehow JomSocial had my credit card in my clients account. I was NOT in my account, so I do not know how that happened.

I need that charge reversed so I can charge his card

Thanks,
Dom

8 years 5 months ago
Licenses:

HI, Edward.

Thank you for contacting us.
This may be a bit complicated as I'll need to cancel your order... then we'll need to wait few days till Authorize.net will book that transaction so I could refund it.

Wouldn't it be easier to just ask your customer to transfer you that money back?

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