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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

No New Group button in my install

9 years 4 months ago
  • Arthur's Avatar
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  • Arthur
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ISSUE SUMMARY:

I'm about to make an attempt to change my template, so I created a test install to make sure things were compatible. For some reason the New Group button isn't on the back admin page.




I noticed another thread similar, but not sure if it's the same bug reported.

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9 years 4 months ago
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Hi, Arthur.

That is correct. Groups can be created only at frontend; i.imgur.com/9HafMer.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
  • Arthur's Avatar
    Topic Author
  • Arthur
  • Offline
  • Fresh Boarder
  • Posts: 70
  • Thank you received: 7
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired

Understood. But I can't seem to create a group even tho the option is there:

www.picturemeclubbing.com/jmag/index.php...social/groups/create

9 years 4 months ago
Licenses:

Hi, Arthur.

We already talked about this. Your supported domain is: www.smile4mestudio.com
Now you request support for: www.picturemeclubbing.com/jmag/
This is not your dev site but completely new one.
Please, consider to purchase new license for it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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