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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Login 404 error

10 years 3 months ago
  • Matthew's Avatar
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  • Matthew
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JomSocial Active

I am unable to login or logout of my site if I have the Jomsocial Frontpage set as the home page. I can't seem to grasp the unexpected complicated nature of this. I am open to suggestions. I have read the toolbar stuff and it's just NOT registering with me.

10 years 3 months ago
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Hi Matthew,

pelase check it, I fixed for you. that becuase Jomsocial Redirect plugin is not setup properly. having wrong redirect value.
if all redirects (login, logout) must going to jomsocial home (main menu home) you can turned off

Regards

The following user(s) said Thank You: Matthew
10 years 3 months ago
  • Matthew's Avatar
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I still get a error when I click on profile.

10 years 3 months ago
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Hi Matthew,

I went to profile page at frontend and backend. I cant find any errors.
could you please provide me screenshot + URL

maybe I missing something.

Regards

10 years 3 months ago
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JomSocial Active

When logged in as mathialoc, when I click on profile on the Jomsocial menu I get a 500 error

10 years 3 months ago
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interesting. I just logged in as support and it works fine. When I try to look at my mathialoc user from support I get a 500.

10 years 3 months ago
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Ok I found it. Old plugins that were still installed on my profile that were no longer installed on the Jomsocial app. removed them and now the profile displays.

10 years 3 months ago
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One last thing. there are 353 registered users on the site but the dashboard reads 54 members??? I'm wondering if something is out of whack somewhere, but I don't know where to look?

10 years 3 months ago
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Hi Matthew,

here the explanation about that:
documentation.jomsocial.com/wiki/Alterin...Social_Members_Count

Regards

Moderators: Piotr Garasiński
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