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Domain change

8 years 9 months ago
  • carlos's Avatar
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  • carlos
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Good day, change the domain that had set in the account, I have had thepetbook.co/ and Now jump publimascotas.com/ .
therefore I could not apply the updates.
The question is how to change to the new domain.
Besides the Joomla Installer I stopped working.
Thank you



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EXPECTED RESULT
BROWSER

8 years 9 months ago
Licenses:

Hi, Carlos.

Thank you for contacting us.
You hold a DEVELOPER license what means you may have up to 5 supported domain.
So do you want to replace your current supported domain or add next one? :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 9 months ago
  • carlos's Avatar
    Topic Author
  • carlos
  • Offline
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Licenses:
JomSocial Active

I regret not having exposed the problem well.
As for the domain when the purchase was made the thepetbook.co domain is resgitro, that domain is lost because not renewed in time, I would change it publimascotas.com.

Open another ticket for the Joomla Installer component.

8 years 9 months ago
Licenses:

Hi, Carlos.

No problem at all, it's done, now your supported domain is: publimascotas.com

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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