ISSUE SUMMARY:
Just trying to setup so can upload videos to amazon S3 and tried everything i could find here in the forums but failing and keep getting error code 200(see attached). Host siteground says everything should be ok with setup have the cron setup at cronless. Also tried with zencoder which is current setup but that could change depending on response time here;)
STEPS TO REPLICATE:
1Upload video
2Video seems to upload
3go to pending and see video with error code
4
5
RESULT
EXPECTED RESULT
BROWSER
HI.
Video can't be converted:
i.imgur.com/HQy8z8B.png
I assign developer to this thread.
Started over as main reason for using this component and have not heard back from you yet so did everything from scratch still same error which leaves me to believe hosting issue or config issue however I do not know what to tell host as they say everything is fine on there end and made the adjustments per your instructions. Thank you
Hi,
at your video setting, you set Zencoder and FFMPEG. please choose one, do you want using Zencoder or FFMPEG?
and I need your FTP access detail (by editing your first post at this topic), by using mijoFTP I cant edit any files.
if you want using FFMPEG. please make sure exist at your server.
Regards
Hi thanks for the reply. Ok I updated original post and I guess I was trying all different configurations and thats what was left off. However would like whichever setting is the most optimal for this setup. Thanks again
Hi,
the best way is using zencoder + amazon S3 but it will cost you more.
I have a look at your S3 configuration. you S3 domain not
theinsitenetworkvids.s3.amazonaws.com
but
theinsitenetworkvids.s3-website-us-west-2.amazonaws.com
please make sure about it. because most of all amazon S3 domain always bucketname.s3.amazonaws.com
and make sure the zencoder has been properly setup:
app.zencoder.com/docs/guides/getting-started/working-with-s3
Regards
Hi,
your FFMPEG that installed still using very old version, ffmpeg version 0.7.5
please upgrade it to 2.x, you can git it from:
ffmpeg.org/
you can asking your server support about upgrading that ffmpeg.
and about zencoder, I cant login to it. seem invalid username/password
please try to upgrade that ffmpeg first.
Regards
Siteground Says; "Since we are using custom environment, the ffmpeg version can not be updated on the current server. If you need to use the newest version you will have to upgrade the server to Dedicated solution with root access"