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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

JomSocial and Amazon S3

7 years 6 months ago
  • Vlad's Avatar
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Hi,
Where is the full instruction - how to connect the JS- Amazon S3?
The one that is - the old instruction.

Thanks :)

7 years 6 months ago
Licenses:

HI, Vlad.

Thank you for contacting us.
While images may be outdated general configuration remains the same.
All you need is to set up a bucket and provide keys in JomSocial.
Here is in short what information you need to provide in fields: prntscr.com/gz2k0l
Do not touch URL field.

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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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7 years 6 months ago
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Hi,
After the settings - photos are saved in the files site.

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7 years 6 months ago
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HI, Vlad.

So you confirm it works? :)

- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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7 years 6 months ago
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As if there are no Amazon settings.
The error does not produce.
Saves all on the hosting and shows on the site.

7 years 6 months ago
Licenses:

Hi, Vlad.

So that confirms it works fine or not? :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
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Photos should be saved on Amazon.
But they are saved in the site files.

7 years 6 months ago
Licenses:

HI, Vlad.

Okay, let me take a look:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

And provide access to Amazon S3 so I could check your configuration.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
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Hi,
Provided credentials.

Regards,
Vladislav

7 years 6 months ago
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HI, VLad.

You get error:

0 S3::putObject(): [InvalidRequest] The authorization mechanism you have provided is not supported. Please use AWS4-HMAC-SHA256.

Similar to this: www.jomsocial.com/forum/pre-sales-questi...etup-properly#175607

That's Amazon S3 issue.

stackoverflow.com/questions/26533245/the...rted-please-use-aws4

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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