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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Change password?

9 years 4 months ago
  • Am's Avatar
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  • Am
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JomSocial Active

ISSUE SUMMARY: How does a user change their password when they are logged into the JomSocial part of the site?


STEPS TO REPLICATE:
1 Log in
2 Where do you go to change your password?
3
4
5
RESULT Cannot find where to change password
EXPECTED RESULT A link or field for the user to change their password
BROWSER FireFox

9 years 4 months ago
Licenses:

Hi, Am.

After you log in to frontend:

Profile -> Edit Details i.imgur.com/u62WMEO.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Am
9 years 3 months ago
  • Am's Avatar
    Topic Author
  • Am
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  • Fresh Boarder
  • Posts: 11
  • Thank you received: 1
Licenses:
JomSocial Active

Thank you! Apparently if you are a Super User in Joomla, you don't see the change password option. I created a test account with the same permissions as my members, and I was able to see the change password option.
Thanks!

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