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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

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7 years 5 months ago
  • Gerard's Avatar
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  • Gerard
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JomSocial Expired

Hi,

I detected that some links published in wall gets a loading message error, like it: emergencias.portalsemes.org/descargar/ac...rica/force_download/

Thanks?

7 years 5 months ago
Licenses:

HI, Gerard.

Thank you for contacting us.
I presume it's because this URL links to a PDF document with forced download.
Note that when you reach the source, browser ask to download file, do not display it in the browser window.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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7 years 5 months ago
  • Gerard's Avatar
    Topic Author
  • Gerard
  • Offline
  • Junior Boarder
  • Posts: 118
  • Thank you received: 3
Licenses:
JomSocial Expired

Yes, I think it will be some function that detects all of this cases and don't load automatically "loading content" function. To avoid creation of unuseless messages.

Thanks,

7 years 5 months ago
Licenses:

HI, Gerard.

Maybe try to download this files and upload them for direct links... just to test.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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